ozwin365 Terms and Conditions

1.1 Age and Legal Eligibility

To open an account at ozwin365 and participate in any form of betting or casino activity, you must be at least 21 years of age. Anyone who is legally ineligible to participate in online gaming under applicable law may not use this platform.

• Each person may create only one account.
• All information provided during account registration must be truthful and accurate.
• ozwin365 reserves the right to cancel any account created using false information.
• Creating an account on behalf of another person or using another person's details is strictly prohibited.

1.2 Identity Verification

At any stage after registration, ozwin365 may request a copy of your national identity card or passport, mobile number verification (OTP), or other documents to verify your identity. Withdrawals may be held until identity verification is complete. This process is necessary for the user's security and the protection of the platform.

2.1 Login Credentials Security

It is your responsibility to keep your ozwin365 account username and password completely confidential. ozwin365 will not be held responsible if login credentials are shared with a third party or if unauthorised access to the account occurs.

• You are advised to change your password regularly.
• If you suspect unauthorised access, notify the support team immediately.
• Avoid logging in from shared devices or public Wi-Fi.

2.2 Account Transfer Prohibited

Transferring or selling an account to another person is strictly prohibited. The payment method linked to the account must be registered in the account holder's name. Transactions using a third party's bank account or mobile banking number are not permitted.

3.1 Deposit Rules

The minimum deposit amount at ozwin365 is ৳200. Accepted deposit methods are bKash, Nagad, Rocket, Upay, and bank transfer (Sonali Bank, Dutch-Bangla Bank, BRAC Bank, and other scheduled banks). When making a deposit, the correct amount and reference number must be provided; otherwise, there may be a delay in processing the transaction.

3.2 Withdrawal Rules

The minimum withdrawal amount is ৳500. bKash, Nagad, Rocket, Upay, and bank transfer may be used for withdrawals. Withdrawal requests are generally processed within 15 minutes to 2 hours.

• Identity verification on the account must be complete before a withdrawal can be made.
• The deposit method and withdrawal method must be registered under the same name.
• Withdrawals may be restricted in some cases if active bonus wagering requirements have not been met.
• Additional verification may be required for unusual or suspicious transactions.

4.1 Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to a maximum of ৳5,000. The wagering requirement for this bonus is 15 times the bonus amount. For example, a deposit of ৳1,000 will earn a bonus of ৳1,500, giving a total balance of ৳2,500; in this case, the wagering requirement will be ৳1,500 × 15 = ৳22,500.

4.2 Other Bonus Terms

Each promotion has its own wagering requirements, validity period, and eligibility criteria. Please read the specific terms of a bonus carefully before claiming it.

• Bonus funds and deposit funds must be wagered together.
• Bonus funds cannot be withdrawn before the wagering requirements have been met.
• If bonus abuse or manipulation is proven, the account may be cancelled.
• More than one account from the same household, device, or IP address may not claim a bonus.
• Bonus programmes may be changed or cancelled without prior notice.

5.1 Bet Acceptance and Cancellation

Odds displayed on ozwin365 may change at any time. The odds applicable at the moment a bet is confirmed are final. Once a bet has been confirmed, it generally cannot be cancelled, though exceptions apply in cases of technical errors or event cancellation.

• If a sports event is cancelled or postponed, ozwin365's established policy will apply to the relevant bets.
• ozwin365 reserves the right to cancel bets placed at incorrect odds.
• ozwin365 is not responsible if a bet is rejected due to delay or disconnection in live betting.

5.2 Maximum Win Limit

A maximum win amount from a single bet or session may apply for certain games or events. This limit varies by game or sport type and is communicated in the relevant section.

6.1 Prohibited Activities

Any form of cheating, fraud, or dishonest exploitation of system vulnerabilities is strictly prohibited on ozwin365. If any of the following actions are carried out, the account will be cancelled immediately and the balance may be forfeited:

• Using multiple accounts to claim bonuses.
• Placing bets using software, bots, or automated methods.
• Involvement in match-fixing or result manipulation.
• Colluding with other users to place bets.
• Credit card chargebacks or fraudulent payments.

6.2 Security Monitoring

ozwin365 monitors user activity on a regular basis. If suspicious activity is detected, the account may be temporarily suspended while an investigation is carried out. This monitoring is conducted to protect users and maintain the integrity of the platform.

7.1 ozwin365's Rights

ozwin365 reserves the right to temporarily suspend or permanently close any account without prior notice in any of the following circumstances:

1. Violation of any clause of these terms and conditions.
2. Providing a false identity or incorrect information.
3. Financial fraud or suspicious transactions.
4. Betting manipulation or system abuse.
5. Long-term inactivity of the account.

7.2 User Request to Close Account

You may contact the support team at any time to request the closure of your account. All pending withdrawals will be processed before the account is closed; however, bonuses for which wagering requirements have not been met will be cancelled.

ozwin365 follows a defined policy regarding the collection, storage, and use of users' personal data. Full details on data protection can be found on our Privacy Policy page. The key points are summarised below:

• Personal data is used only for the purpose of providing services and verifying identity.
• Personal data is not sold or transferred to third parties.
• All data is kept secure with SSL encryption.
• Data may be shared with authorities where required by law.

9.1 Service Availability

ozwin365 may be temporarily unavailable due to server maintenance, technical issues, or other reasons. ozwin365's liability is limited if a bet is lost or a transaction is left incomplete due to a service interruption.

9.2 Internet Connection

ozwin365 is not responsible if a game or bet is affected by the user's internet disconnection or device-related issues. In the event of a disconnection during a live game or live betting, the outcome will be determined in accordance with the applicable policy.

9.3 Third-Party Content

The games displayed on ozwin365 are developed by third-party developers. The relevant developer is responsible for any technical errors in a game. However, ozwin365 assists in resolving such issues promptly.

ozwin365 is designed for entertainment purposes. If anyone feels that their gaming habits are getting out of control, they are encouraged to seek support. Self-control tools and support information are available on our Responsible Gaming page.

• Use the option to set deposit limits.
• You may request a temporary break or self-exclusion.
• This platform is strictly prohibited for anyone under 21 years of age.
• Avoid betting beyond your financial means.

If you have any questions about these terms and conditions or find any section difficult to understand, please contact the ozwin365 support team. Our support service is available seven days a week, twenty-four hours a day.

• Live Chat: Chat directly from any page on the site.
• Email: [email protected]
• Support languages: Bengali and English.

Visit our FAQ section for answers to common questions — it contains detailed information on accounts, payments, bonuses, and betting.